Care of the Chromebook
Precautions:
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Common Causes for Broken Chromebooks
- Carrying Chromebooks with lid open: Chromebooks power up quickly, so it is safer to shut the lid when transporting.
- Carrying Chromebooks by the screen: Too much pressure by your fingers causes damage to the LCD in the screen.
- Not gently removing headphones or earbuds: Headphone jacks can easily break off in the Chromebook. When this happens, the entire motherboard has to be replaced ($120.00)
- Closing the lid with pencils, earbuds and cords, pens, etc. laying on the keyboard. Closing the lid with items on the keyboard will damage the LCD screen.
- Leaving the Chromebook on the floor or sitting areas like chairs or couches. Chromebooks can get stepped on and/or sat on and crushed.
- Not carefully protecting the Chromebook in bookbags. Chromebooks are also damaged when bookbags are thrown on the floor. Also items in the bookbags can crush the Chromebook. Ports are also easily damaged when items on the bookbags are accidentally jammed into the ports.
- Having food or drinks near the Chromebook. Liquids and food get inside the keyboard causing the keyboard to have to be replaced.
HelpDesk
If students have issues with their Chromebooks, they can go to the Chromebook Clinic office in the Media Center for assistance. Students can also submit a HelpDesk ticket by going to https://portal.walton.k12.ga.us/helpdesk. Someone from the Media Center staff will respond to the requests.
If students have issues with their Chromebooks, they can go to the Chromebook Clinic office in the Media Center for assistance. Students can also submit a HelpDesk ticket by going to https://portal.walton.k12.ga.us/helpdesk. Someone from the Media Center staff will respond to the requests.