Frequently Asked Questions

I already own a tablet. Can I use that instead?
Students can use their iPad instead of the school issued iPad, but they are responsible for purchasing the apps needed for their classes including Pages, Keynote, iMovie, and Notability.

I changed my mind and want to accept the Optional Protection Plan. Can I still do that?
An online payment system has been set up for the payment of the SOPP.  Parents and guardians can go online to https://www.mypaymentsplus.com to log into an existing account or to register for an account.  This is the same payment system that has been used for the last few years for online meal payment.  If parents or guardians choose not to pay online, the school will continue to take cash or check for iPad insurance payments. 

I lost my charger. What do I do?
If students have lost, broken, or want a new charger, the blocks and cables will be sold in the Media Center ($5.00 for the block and $5.00 for the cable).

I want to use a different case. Can I do that?
Students are required to use the school issued case.

I lost my school case. How much is it to replace?
The school uses Gumdrop iPad 2 cases. These cases cost $35. Students will be responsible for the full cost of the case.

What if my iPad is damaged, lost, or stolen?
Students will alert the Media Center staff if an iPad is damaged, lost or stolen.

If the student has paid the Optional Protection Plan, the fees are as follows:
1st Break:  $25.00
2nd Break:  $100.00
3rd Break:  $200.00
Lost/Stolen/Willful Damaged:  $379.00

Students who do NOT pay for the protection plan will be responsible for the FULL COST of the iPad repair or replacement.

Severity of damage and necessity of repair are ultimately determined by the media specialist.

My iPad was stolen. What do I do?
Report it to the Media Center immediately. File a police report and bring a copy of the police report to the Media Center. Please remember that submitting a false report to the police is prohibited by law. In addition to the report, students will be responsible for paying the OPP fee ($300).

For more information, contact:
Susanne Crowe, Media Specialist
scrowe@walton.k12.ga.us
678-684-2883