Using the Chromebook
​

Charging the Chromebook
  • Make sure you charge the Chromebook every night.
  • If students lose their charging adapters, they can purchase one in the LHS Media Center for $35.00.
  • Chromebooks will stay charged for 8 hours. We suggest shutting down the Chromebook when not in use to conserve battery life.
  • We suggest leaving the charger at home since it is bulky to carry around.
  • ​All students who purchased the $10 Usage and Protection Plan (UPP) will be issued a Chromebook charger.  Students who do not purchase the UPP will have their Chromebooks charged overnight in the Media Center.
Logging Into the Chromebook
Students will log into their Chromebooks using their school issued G Suite accounts.
  • Username:  firstname.lastname
  • Password:  student created password
Troubleshooting Tips
  • ​Chromebook freezing:
    • Try to refresh the page or turn the Chromebook off then back on.
  • Chromebook will not turn on:
    • Hold down the power button for 10-20 seconds.  Let up and repeat.
    • Plug the Chromebook into the charger.  Hold down the power button for 10-20 seconds.  On some Chromebooks, you may have to hold down power button up to 30 seconds.
    • Make sure the ends of the chargers are connected.
    • Make sure the outlet is working.
  • Mouse/cursor disappears:
    • You can connect an external mouse to your Chromebook. 
  • Restart the device.
  • If that does not help the issue, bring the Chromebook to the Chrome Clinic.
  • ​HelpDesk:  Open 24/7​.  Students can submit a HelpDesk ticket by going to https://portal.walton.k12.ga.us/helpdesk, Mrs. Crowe, the Media Specialist, will respond to any requests.
Chromebook Repairs
  • All repairs must be done by the LHS Chrome Clinic in the Media Center.
  • Chromebook Clinic Hours:  Monday-Friday 7:10 am to 2:40 pm
  • When students pay for repairs, they will be issued another Chromebook to use depending on the severity of the repair.
  • Any and all intentional damages or losses will result in the full cost of a replacement Chromebook.
Lost Chromebooks
  • If you misplace your Chromebook, immediately contact the Media Center.
  • ​​If you find a Chromebook, immediately contact the Media Center.
Cleaning the Chromebooks
  • Do not put any cleaning materials directly onto the Chromebook except for a soft, dry, microfiber cloth or static cloth. Do not use window cleaner or any type of liquid on the Chromebook.
  • If you want to clean your Chromebook, supplies are available in the Chrome Clinic.
Additional Information
If students need to charge their Chromebooks, they can bring them to the Media Center to charge them.

When students receive the school issued Chromebook, they will need to check to make sure the Chromebook is working properly.  If not, please alert the Media Center staff immediately if there are any issues.

Remember to checkout https://www.lhsmediacenter.com/technology-tools.html  for a list of useful apps and websites.

    If you have any additional questions, please complete the boxes below and someone from the school staff will reply to your message.  Thank you.